tag:blogger.com,1999:blog-38671369474045130722011-04-21T17:45:21.658-07:00Derby City Council have commissioned an external marketing organisation to find out if bus passengers like the new bus lane. No you read that right!Simon Bucknellnoreply@blogger.comBlogger11100tag:blogger.com,1999:blog-3867136947404513072.post-90176739741772994812007-04-03T05:33:00.001-07:002007-04-03T05:38:05.670-07:00Dear Mr Bucknell <br />Yes you are right we have employed an independent market research company called RAMA to do some survey work amongst bus passengers about the impact of the bus lane on Duffield Rd. The initial survey of passenger reaction in the week the scheme was put in was done by trent at no cost to the council. However as there were some people who said they would produce a biased result in favour of the scheme because it was in their commercial interest to do so we employed RAMA to do this survey on our behalf. RAMA have done a number of projects for us in the past about bus passenger attitudes to services in general and particular projects such as the real time information displays or the proposal to introduce a joint arriva and trent city wide bus ticket. The survey was paid for as part of the total scheme cost for Duffield Rd. This scheme will also pay for other survey work inc the before and after traffic counts etc and the consultation events held last summer. This is pretty much normal practice when schemes are undertaken. <br /><br />We are surveying bus passengers as these people are the group whose interest seems to be ignored most of the time eg the Drag meeting at St Bendicts where bus passenger were hardly mentioned. All too often the view of householders shop keepers, cyclist, pedestrians and car owners take priority (eg the decision to withdraw the bus lane at Allenton shops) and the bus passengers are seen as an inconvenience who can and are ignored. This survey was an attempt to ensure the bus passenger views were made clear and ensure the argument was not total dominated by<br />the needs of these other groups. I don't have a problem with other groups being surveyed as well but as my role is to look after the needs of bus passengers this is whom we have surveyed. <br /><br />Regards<br /><br />Chris Hegarty |Senior Public Transport Coordinator | Regeneration and Community Department | Derby City Council, Roman House, Friar Gate ,<br />Derby, DE1 1XB | Telephone 01332 715045 | Minicom 01332 256666 | www.derby.gov.uk<br />Derby City Council - committed to being an Excellent Council<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/3867136947404513072-9017673974177299481?l=dccbussurvey.blogspot.com' alt='' /></div>Simon Bucknellnoreply@blogger.com0